After a 9-hour plus wait in the Orlando airport, Airtran canceled our flight to Baltimore due to storms and ultimately, air traffic back up. That's right, I'm still in Florida, with no clear idea as to when I'll get up to see my family.
I understand that bad weather happens. What ticks me off is that Airtran took so stinking long to make the decision to cancel the flight. If they'd done it earlier, we wouldn't have been stuck in the airport so long and we might have been able to make other arrangements. As it stands now, getting up there for the weekend would be a very expensive proposition.
Why can't businesses be run with a little common sense and human compassion? Is that so much to ask?